PHENISYS · WHO WE ARE

IT can be measured. Its impact is human.

We are an independent IT observability consultancy. Our purpose: make digital life better for users, and help IT teams turn performance data into action.

The Phenisys team, photographed in 2024

OUR PURPOSE

Measure, understand, improve.

A slow application is already a poor experience. “Slow is the new Down”: our starting point is always what the user actually experiences.

01 · USER EXPERIENCE

Listen and measure

Track user experience, application behaviour and mobile performance. Quantify response times and compare sites, usage patterns and periods to make the impact visible.

02 · TECHNICAL EXPERTISE

Understand and resolve

Diagnose network and application bottlenecks. Audit, advise and choose observability solutions that fit the IT environment, then engineer and deploy them.

03 · LASTING SUPPORT

Guide and improve

Bring KPI, SLI and SLO indicators together in clear dashboards. Support teams and provide managed services for continuous improvement.

OUR HISTORY

One conviction. One story: Observability.

Phenisys grew out of ISIS-Performance and the experience of three founders brought together by Christophe Gobert's vision: put end-user performance first.

2011–2012

ISIS-Performance is founded

Christophe Gobert and Jean-François Lhomme bring their experience together around a conviction: end-user application performance deserves dedicated expertise.

Christophe Nétillard joins them with the same conviction, establishing the Rhône-Alpes office.

2018

Performance managed services

As clients need continuous operational support, a dedicated team takes shape in Lyon.

2019

The phoenix takes flight

ISIS-Performance becomes Phenisys. A new identity reflects a new chapter, with the same commitment to performance.

2021

Observability takes off

OpenTelemetry takes off. Our profession finally has a name: Observability (O11y for short). This is our expertise. Demand for advisory services surges.

2024

KPeyes: a unified view

Phenisys launches KPeyes, a unified visibility offering that brings IT performance together in a single cockpit.

2025

MS Teams Observability

Our clients keep raising the same need: understanding Microsoft Teams call quality. We respond with an app available on the leading observability backends.

Illustration of a team building a shared path, expressing autonomy and collective responsibility.

SELF-GOVERNANCE

The person doing the work makes the decisions.

We share the why and the who. Everyone has the freedom to decide how, with responsibility for the company and the people affected.

Trust from the outset

Autonomy, trust and freedom shape our organisation. Motivated people do not need someone constantly checking their work.

Consult, then decide

Anyone can make a decision, after seeking advice from the people affected and those with relevant expertise. The decision-maker remains responsible.

Have the means to act

Transparent information, access to resources and time for action: responsibility becomes concrete. Our consultants can respond to client needs without unnecessary hierarchical approval.

THE PEOPLE BEHIND PHENISYS

Different personalities. A shared commitment.

Our “Performance Creators” share a passion for their work and a commitment to making life better for the users of our clients' information systems.

Aurélien Gonzalez

Aurélien Gonzalez

Always ready to connect the signals: for Aurélien, performance is never guessed—it is observed until it makes sense.

LinkedIn profile

Aurélien Gravier

Aurélien Gravier

Always ready to put his experience and expertise to work for a worthy cause: customer satisfaction.

LinkedIn profile

Portrait of Birahim Seye

Birahim Seye

C#, TypeScript, SQL: he speaks several application languages—and helps them work through their disagreements.

LinkedIn profile

Christophe Nétillard

Christophe Nétillard

Once an expert, always an expert. He even wants to optimise the company as he would a network.

LinkedIn profile

Portrait of Géraldine Richard-Vitton

Géraldine Richard-Vitton

IT, telecoms and coaching: she connects technical challenges with people. Blind spots had better watch out.

LinkedIn profile

Jean Blanc

Jean Blanc

Always on deck. That is how this captain steers his clients' performance.

LinkedIn profile

Jean-François Lhomme

Jean-François Lhomme

A passionate entrepreneur who takes you on a remarkable journey: the user experience.

LinkedIn profile

Jocelyn Guillaume

Jocelyn Guillaume

Digging through the OSI layers to discover what lies beneath.

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Jonas Tremsal

Jonas Tremsal

As skilled at a pool table as in a data centre, he is ready to take on your challenges.

LinkedIn profile

Jules Christolomme

Jules Christolomme

If you want to take control of your IT performance, he is your go-to contact.

LinkedIn profile

Julien Egron

Julien Egron

His calling is to investigate, analyse and find answers, with one goal: helping you ease your users' frustration.

LinkedIn profile

Marion Pascal

Marion Pascal

They say you can hear a smile over the phone. It also helps keep the administrative wheels turning.

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Portrait of Marlène Supiot

Marlène Supiot

Customer success sets the course, teamwork keeps the beat: Marlène keeps everyone moving together.

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Marouane Himdi

Marouane Himdi

Mastering application performance is like conducting a digital symphony: every note must be perfectly tuned for the whole to work in harmony.

LinkedIn profile

Portrait of Nawel Amokrane

Nawel Amokrane

From needs to requirements, she untangles complex systems. Even ambiguity has to hand in its homework.

LinkedIn profile

Vincent Le Bris

Vincent Le Bris

From networks to cloud, he gets signals talking. With Dynatrace or LogicMonitor, he never travels blind.

LinkedIn profile

LIFE AT PHENISYS

Room to learn. Freedom to contribute.

Curiosity, practical work and shared learning connect our technical, sales and support teams.

01

Keep learning

Consultants train, experiment in their own labs and contribute to technical pre-sales. Understanding the problem matters as much as knowing the tool.

02

Work together

Salespeople and consultants work in pairs during pre-sales. Support colleagues make coordination easier and help the team run smoothly.

03

Bring ideas back from the field

Paris, Geneva, Lisbon, Barcelona, Madrid, Amsterdam, Rome, London, San Diego and Las Vegas: partner conferences are part of our story. They bring new ideas and conversations back to our client work.

MEET US IN THEIR OWN WORDS

Hear from Phenisys people. Follow our projects.

Interviews on Welcome to the Jungle and updates on LinkedIn offer two complementary ways to get to know us.

WELCOME TO THE JUNGLE

Jean, application performance consultant

Meet one of the people behind our technical expertise, alongside the other team interviews.

Meet the team on WTTJ

WELCOME TO THE JUNGLE

Christophe, leader and consultant

Hear his perspective on the company and its way of working in the Welcome to the Jungle interviews.

Explore the interviews

LINKEDIN

What we are working on

Technical insights, partner events and developments in KPeyes and Microsoft Teams Observability: follow Phenisys on LinkedIn.

Follow Phenisys

BUILDING RELATIONSHIPS

A shared purpose. Different ways to contribute.

An expertise you need, platforms you rely on or a team you want to join: explore what connects us.

CLIENTS

Enterprise clients

Discuss a performance issue, an observability project or ongoing support. We start with your users and your IT context.

Explore our expertise

PARTNERS

Technology partners

Certified experts and partners of the best observability platforms: proven expertise, built on leading technologies.

Our expertise platforms

CANDIDATES

Future colleagues

Discover how we work, meet the people and ask your questions about autonomy, learning and client assignments.

Explore Phenisys on WTTJ

THE NEXT CONVERSATION

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